Terms & Policies
Privacy Policy
Effective From:
Feb 1, 2026
Pilates A Day (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, enroll in classes, purchase services, or interact with our studio.
1. Information We Collect
We may collect the following categories of information:
Personal details such as name, email address, phone number, and billing information
Class bookings, attendance records, and membership details
Information you provide when contacting us or filling out forms
Technical information such as device type, browser, IP address, and website activity
2. How We Use Your Information
We use your information to:
Schedule and manage Pilates classes and memberships
Process payments and maintain customer accounts
Provide customer service and respond to inquiries
Send class reminders, updates, and service-related communications
Send promotional messages only when you have opted in
Improve studio operations, website functionality, and customer experience
We do not sell personal information.
3. Mobile Information & Text Messaging Compliance
If you choose to receive text messages from Pilates A Day, your mobile information is used only for service-related communication such as reminders, updates, and notifications.
Required Compliance Statement
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text Messaging Opt-In Data
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services that enable delivery of messages.
4. How We Handle Your Information
Personal information may be accessed only by authorized staff and operational service providers who require the information to perform essential functions such as payment processing, class scheduling, or customer support.
If any part of this policy references access to personal information, the following disclaimer applies:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Cookies and Website Technologies
We may use cookies and similar technologies to enhance website performance, analyze usage, and improve user experience. You may control cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or loss.
7. Your Rights
You may request to:
Access or review your personal information
Correct or update inaccurate data
Withdraw consent from optional communications
Request deletion of certain information, subject to legal and operational requirements
Requests can be submitted using the contact information below.
8. Data Retention
Personal information is retained only for as long as necessary to fulfill business, legal, and service obligations.
9. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have questions about this Privacy Policy or your information, please contact:
Pilates A Day
Email: morepilatesplease@gmail.com